Refund Policy
Last updated: 26 June 2026
This Refund Policy explains how refunds work for services provided by KNB Ventures Limited Limited ("we", "us", or "our").
1. Satisfaction Guarantee
If you are not satisfied within the first seven (7) days of your initial plan, contact us for a full refund of that period — no questions asked.
2. Recurring Plans
After the initial period, plan fees are non-refundable for the current billing cycle. Cancel anytime to prevent future charges; your plan stays active until the end of the paid period.
3. Advertising Spend
Ad spend paid directly to platforms is governed by those platforms and is not refundable by KNB Ventures Limited.
4. How to Request
Email us with your account details and reason. Approved refunds are issued to the original payment method within a reasonable timeframe.
5. Contact Us
KNB Ventures Limited
Business Registration Number (BR No): 80671493
Registered office: Unit 2904-05, 29/F, Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong S.A.R
Email: contact@knbventures.com